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Getting Started
Everything from signing up and verifying your university to setting up your first profile.
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Account & Profile
Managing your profile, changing photos, updating your preferences, and account settings.
12 articles →
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Matches & Messages
How matching works, sending messages, voice notes, photos, and managing conversations.
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Subscription & Billing
Upgrading to Premium, cancelling, refunds, our 30-day guarantee, and billing queries.
9 articles →
🛡️
Safety & Privacy
How to report users, block people, control your privacy settings, and stay safe on UniCrush.
7 articles →
🔧
Technical Issues
App crashes, login problems, missing notifications, photo upload issues, and bug reports.
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Most read

Popular articles

🔑
How to reset your password
Account · 2 min read
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🎓
Verifying your university email
Getting Started · 1 min read
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❌
How to cancel your subscription
Billing · 2 min read
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🔒
Turning on Incognito Mode
Privacy · 1 min read
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🎙️
Sending voice notes in chat
Messages · 1 min read
→
🚩
How to report or block someone
Safety · 2 min read
→
📸
Adding or changing profile photos
Profile · 2 min read
→
🗑️
How to delete your UniCrush account
Account · 1 min read
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